Easy Funnel Exploration Reports in Google Analytics 4
Easy Funnel Exploration Reports in Google Analytics 4

Easy Funnel Exploration Reports in Google Analytics 4

A Funnel Exploration report is always the priority report for anyone using a web analytics tracking tool. Only funnel report in Universal Analytics was related to Ecommerce ie. shopping and checkout funnel and there is no custom funnel you can create in UA.

But with the launch of GA4, Google Analytics provided the functionality of custom funnel creation based on events flow by providing Funnel Exploration. It allows you to build funnel reports based on events been tracked.

If you wanted to see how many visitors from which channel go from viewing a product to purchasing? wanted to include certain touchpoints in the funnel? This is what has always been wanted by analytics experts in GA and was complex in Universal analytics.

Exploration reports in Google Analytics 4

Table of Contents

Components Available

After logging in to your GA4 account on the left sidebar you can see the Funnel Exploration. If you choose that you will see a sample data report from your account with some configuration. If click on blank then you have to start everything from scratch.

Google Analytics GA4 Funnel Exploration Report
Funnel Report

As you click on the Free form report you can see 3 sections available.

  • Variables
  • Tab settings (Tools)
  • Output (reports generated based on tools selected in the tab)
Google Analytics GA4 Report View

Variables

The variable is basically data points available in your analytics tracking whether it is dimensions, metrics, user property, or events property. It is the place where you decide on what data points you want to do analysis. It can be date range, segments, Dimensions, Metrics

You can change the name & Date range of your analysis report from the top-left interface.

Segments

If the analysis is needed to be done on different types of visitors like logged in, guest, or anonymous, You have to include those segments. You can choose from several segments that are already included or if you have any custom segments created.

Google Analytics GA4 segment creation Block

3 kinds of segmentation attributes are available

  • User Segment: Here you can match user data based on certain criteria
  • Session Segment: Here you can include sessions matched data points of the Audience
  • Event Segment: Here you can only include event-based data points
Dimensions

Dimensions in Google Analytics are basically attributes/parameters of an event, product, transaction, users, etc. eg.

  • Event Name
  • Purchase
  • Product Category
  • Product viewed

If you wanted to include dimensions in the funnel exploration report, you have to include the dimensions in the variables column first. It can be added by clicking on the plus icon and then selecting what needs to be added.

Google Analytics GA4 Vraibel settings

Variable is responsible for any data input in your report. If you want to use some dimensions and segments, those data points must be included in that column. If something is missed in the process then you can add it on the fly. You have to select the date range carefully as it may impact the report as data might get sampled for the larger date range.

Tab Settings

Tab settings provide the tools to configure what the report will look like. First, there is a technique block drop down from where you have to select a report type from Free Form, Funnel, Path Analysis. I have selected the Funnel exploration for this report.

Visualization

Two options are available here:

  • Standard Funnel
  • Trended Funnel

Standard Funnel is the one that people are already aware of and most used. Its bar chart for the steps configured as part of the funnel shows how many people completed those steps.

Google Analytics GA4 Shopping Behaviour

Sometimes it is difficult to understand how the funnel is performing over time. That’s why the second option(Trended Funnel) becomes useful.

Every funnel step gets its own line in the chart and we can understand how it gets changed over time. As you click on a certain line in the chart, it will stay highlighted. If you want to see only a particular line, then you can click on tabs visible over the chart.

Google Analytics GA4 Tended Funnel
Open Funnel

Default Funnel type is closed in GA4, It means that if a visitor enters the funnel at the 2nd step, then that user is not counted in the funnel.

If you want to see if a visitor/ user enters the funnel “at any step” then you can make it an open funnel

Google Analytics GA4 Tab settings
Segment comparison

In segment comparison sections available, someone can include at most 4 segments that should already be included in the segments section of the Variables Tab.

You can either choose double click on the segment in the variable tab to add it to tab settings automatically or just drag and drop. If you have one segment added for comparison a new Pivot field will appear. This field is responsible for the placement of segments in the table. There are 4 options in this: first row, last row, first column, and last column.

Example Report:

  • Custom Segment: User segment
  • Country ID does not exactly match the US
Google Analytics GA4 segment settings

The new segment is automatically added to the segment comparison section. Each segment will now get its own bar in the funnel chart. Further breakdown table below shows nested values.

Google Analytics GA4 Behaviour flow

Now there is a new more convenient way to use the standard funnel report for segment comparison (because you can hover on a bar in the chart of the particular segment and that entire segment will be highlighted).

Google Analytics GA4 events trend flow

As for trended funnel, each step gets an individual line in the chart. If comparing 2 segments and the number of lines gets doubled. If you have had 5 steps and compare 3 segments, then lines will be 15 in a single chart, which can get difficult to visualize and comprehend.

Shopping Funnel Steps

Steps in the funnel you can define based on the business definition and events tracking configured. I am using the Google Analytics demo account for this report generation.

Google Analytics GA4 steps setup in reporting

If you want to edit steps you can add/remove them by clicking on the pencil icon. In each step, you can enter the name/label for the step, and naming has no impact on the data.

You can Add New conditions and select from dimensions that are available by default and registered as custom definitions in your property. You can search the dimension in the search bar

Google Analytics GA4 step configuration

Once you configured the first step then you can proceed to the 2nd step configuration with the logic of AND & OR

Google Analytics GA4 step1

And if try to use some parameter that is not registered as a custom dimension, you will see the (register new definition) label next to it.

Google Analytics GA4 step 2

If there is a requirement to delete a particular condition, you can do so by clicking the x icon on the right side of that condition. There are also additional options in the top-right corner.

  • Copy Step
  • Remove Step
  • Add Step below
  • Add step Above
Google Analytics GA4 step3

To add another step in the funnel, click on Add Step below

Google Analytics GA4 step 4
Google Analytics GA4 step exit
Breakdown

In the funnel chart created here, you can see the data is broken down into a single dimension. I have selected Device Category to see how the funnel is completed with Different devices.

If the dimension cardinality is huge then there will be several possible values you can select the number for rows per dimension to display.

Google Analytics GA4 report breakdown settings
Elapsed time

If you wanted to see how much time on average your visitor/users need to proceed from 1st step to 2nd step, you have to enable the Show Elapsed TIme.

Google Analytics GA4 Elapsed time

Next Action in Reporting

If you want to see other events that visitor does after particular steps? Drag the Event name dimension to the Next action section. Then you can hover your mouse over any bar in the chart and you will see a popup that shows the next 5 most popular events that a visitor did immediately after the steps defined

Google Analytics GA4 next action reporting

Filters

If you need to narrow down the data that is used in the funnel exploration report. You can apply filters:

Google Analytics GA4 filters

Report Generation

After the report is generated, you can interact with it and dig deeper.

If you find the difference between some steps is too large (for example, step 1 contains 5000 users and step 2 contains 150), you can zoom in. Click the Plus icon in the corner of the bar chart. Also, you can hover your mouse over the chart and scroll up/down to adjust.

Google Analytics GA4 Shopping behaviour report

If you right-click on any bar in the chart generated, you can create a segment from those users or you can view them in the User Explorer report.

Google Analytics GA4 Funnel Explorer
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